How long have you been in business?
1st Premier Home Care is a locally
owned and operated home care agency that was established on July 31, 2000. The agency's owner has worked in the home care
industry since 1988 and has dedicated his career to providing high quality,
compassionate home care services to his community.
How do I obtain your services?
Simply call us at 505-271-2120 to
arrange for services or to schedule one of our professional team members to
provide a complimentary, no obligation, in-home assessment.
Where do you provide services?
We provide services throughout the
greater Albuquerque area, including Rio Rancho, Corrales and Bernalillo, NM.
What are your business hours?
We are available in the office Monday
– Friday, 8:00 a.m. – 4:30 p.m., by calling 505-271-2120, or by visiting us at
4411 McLeod Rd., NE, Albuquerque, NM. We
are also available after hours, weekends and holidays by calling our After
Hours Department at (505) 321-5737.
Will I have to sign a contract?
No, you may start and stop your
services at any time. We provide
short-term, long-term and one-time visits to meet individual client needs.
Who pays the caregiver, me or you?
All of our
caregivers are employees of 1st Premier Home Care and we pay them weekly through
our payroll system, thus relieving you of all of the responsibilities of paying
their taxes and acting as their employer.
Are your caregivers insured and bonded?
Yes. All of our caregivers are insured and bonded
and the agency also has general liability and workers' compensation insurance
to provide our clients with complete peace of mind.
How do you select your caregivers?
We thoroughly screen our caregivers - all of our
applicants are extensively interviewed and a thorough reference and background
check is conducted. Additionally, our
caregivers are well-trained and supervised.
All of our new employees attend a training class conducted by our
Education Coordinator and they must pass both a written and skills
demonstration test prior to working with our clients. All of our caregivers are
CPR and First Aid certified and they receive additional training on Alzheimer's
and dementia care. Additionally, we conduct in-home monthly supervisory visits
to ensure client satisfaction and peace of mind. Our supervisors also provide
in-home training to address specific client needs.
Do you have a minimum number
of hours per visit?
Yes, we do
have a 3-hour minimum per visit. We
provide services from 3 – 24 hours a day, 7 days a week, including
holidays. Also, as your needs change,
you can change your schedule at any time.
What is the difference
between home care and home health care?
Home Care typically refers to non-medical
in-home care. Non-medical home care focuses
on assisting seniors with daily living activities that they need to engage in
life and remain safe and independent in their own homes. Usually, the
goal is to keep the senior in her own home for as long as possible to avoid
institutional placement. Family members or professional caregivers who do
not have a medical license generally can perform these tasks.
The following care tasks are a few
examples of non-medical in-home care services:
Transferring from a wheelchair to
a commode or a bed
Toileting and incontinence care
Transportation and errand running
Home health care refers to care
provided in the home by a licensed medical professional, such as a nurse or
physical therapist. Generally, home health professionals are only authorized to
perform the tasks prescribed by the senior's physician and are usually
intermittent and short-term.
Here are a few types of medical care
that fall under the home health category:
As our population ages, more and
more seniors require assistance with non-medical activities of daily living to
stay independent in their own homes for as long as possible. 1st Premier
Home Care is available to assist you with all of your non-medical home care
needs. Call us today at 505-271-2120 to schedule a no obligation, no
cost, in-home consultation.
Are home care services covered by my
insurance or Medicare?
does not cover non-medical home care services.
Medicare may, however, cover short-term medical home health care
services, such as an RN or a Physical Therapist. Please speak to your physician
if you would like to discuss options for medical home health care.
insurance companies will pay for non-medical home care services, specifically;
most long-term care insurance plans should provide some payment towards a
caregiver. 1st Premier Home Care works
with most long-term care insurance companies and we would be happy to assist
you with accessing your benefits for non-medical home care services.
We also work with the Veterans Aid and
Attendance benefit, which is a benefit paid in addition to the monthly pension
paid to Veterans and surviving spouses who require the assistance of a
caregiver to remain independent in their own homes.
Finally, for those who do not have a
benefit that will pay for your caregiver services, we accept private payments
for our services. We offer a very
competitive rate and bill weekly for services rendered. Please call our office at 505-271-2120 for
Please contact 1st Premier Home Care today at: (505) 271-2120